Webinar replay: Aged Care & Retirement Living Webinar – A practical guide to preventing Debt Recovery & navigating the process

Webinar Replay


Download the webinar presentation slides (PDF) here.

On Friday 26 June 2020, Russell Kennedy hosted the webinar, Aged Care & Retirement Living Webinar – A practical guide to preventing Debt Recovery & navigating the process.

The webinar discussed the debt collection process (including from estates) and provided debt prevention strategies that aged care providers and retirement living operators can implement to minimise risk of debt and ensure best practice moving forward.

The session also covered the matters of probate, how to pursue a deceased estate in complex circumstances and how you can improve your practices to ensure fees are paid appropriately. 

Our presenters outlined what you can do to avoid reaching the debt recovery stage, and how providers and operators can better protect themselves when first admitting residents into facilities.

The webinar was presented by Ilana Kacev, Senior Associate from Russell Kennedy’s Wills & Estates team and Gareth Kerr, Associate in our Public Law and Litigation and Aged Care team. Victor Harcourt facilitated the session and Russell Kennedy Principals Anita Courtney and Suzanne Rieschieck answered live questions during the webinar.

Our panelists looked at:

  • Myths vs facts – uncover the misconceptions around debt recovery, Powers of Attorney and probate issues.
  • Practical strategies and tips for better record keeping processes when first admitting residents into facilities – how to follow up, and who to follow up with.
  • Key information you need to know about prevention strategies to mitigate the likelihood of reaching the debt recovery stage as well as what to do when debt recovery is the only option. 

How we can help

If you require any further information on this topic, please contact Ilana Kacev in our Wills & Estates team, Gareth Kerr in our Public Law, Litigation and Aged Care team.

For more information, we encourage you to visit our Aged Care and Retirement Living pages which are updated regularly with insights and materials.

You may also like to subscribe to our mailing list here to stay up to date with our Alerts and upcoming events.

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