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Russell Kennedy Health Webinar – Legal issues for telehealth services

  • When: Thursday 20 August
  • Time: 2:00 pm - 3:00 pm AEST
  • Where: Online via Zoom using your PC or mobile
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If you missed the webinar, you can download a copy of the presentation slides and watch the replayhere.

Telehealth Webinar - Title slide - play 1

Who should attend: 
All health organisations and practitioners delivering services via telehealth including health and mental health services and aged care and disability providers.

The rapid growth in telehealth services by practitioners and health services, necessitated by the COVID-19 pandemic, raises stark issues of legal risk. With more Australian’s using telehealth services than ever before, the need for practitioners to clearly understand their options and the limitations of telehealth as a delivery model is essential. Telehealth is here to stay in an expanded form following government funding decisions.

This webinar will explore the key issues and considerations practitioners need to be aware of from a legal and clinical perspective to help health organisations minimise their legal risk and provide high quality telehealth services for their clients.

Joining us will be Michael Gorton AM, Principal and head of Russell Kennedy’s Health team and Dr Melanie Tan, a Senior Associate in Russell Kennedy’s Health and Aged Care team.

Our panelists will cover:

  • Whether telehealth is appropriate and key considerations in providing telehealth services;
  • Telehealth systems and what how to ensure clarity and minimise failure;
  • Preparation and consent considerations in delivering telehealth services;
  • Methods of effectively confirming client identity and issues around privacy;
  • Record keeping processes and arrangements for scripts; and
  • Liability risks and how to ensure Standard of Care.

Opportunity to submit your questions - Q&A

You have the opportunity to submit questions before the webinar. Please submit any questions to


Webinar Details

We are utilising Zoom to run this webinar. Zoom is free to download and can be viewed from your PC/mobile device. 

The live webinar is free to attend and attendees will be sent a link to log into the live webinar room 15 minutes before the scheduled start time.

DATE: Tuesday 18 August 2020

TIME: 2:00 pm – 3:00 pm AEST

COST: This webinar is free to attend but bookings are essential as places are limited.

To register for this online webinar click the button below:

Register for the webinar here


Michael W Gorton

Michael Gorton AM

Principal and Facilitator

Michael is an experienced commercial lawyer with a focus on the health sector. Michael's clients benefit from his practical and commercial approach. Through his association with peak industry bodies and his position on numerous health and disability boards, Michael keeps abreast of developments in his area of practice and is often asked to address public and private companies and government and non-government organisations.

Michael has been named "2021 Lawyer of the Year" by Best Lawyers for Health and Aged Care Law and took out this title in 2013 also. He has been recognised by Best Lawyers since 2014 for expertise in Health and Aged Care Law and Corporate/Governance Practice.

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Melanie Tan

Dr. Melanie Tan


Melanie is a senior associate at Russell Kennedy who specialises in health and aged care law. She is also a medical practitioner, currently on the COVID-19 sub-register, and was previously a medical negligence lawyer. Melanie supports aged care providers in complying with their responsibilities under the Aged Care Act 1997 and other relevant laws as well as advising providers, retirement villages and health services on their policies, procedures, guidelines – as well as other types of forms (such as advance care directives and consent forms).

Melanie also advises health and aged care clients on issues such as privacy and duty of care, and assists them in supporting open disclosure and managing complaints.

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Event contact

P +61 3 9609 1555
For more information regarding this webinar please contact Tom Simper.