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Russell Kennedy has designed a suite of webinars for disability service workers to better understand how to create reliable records

Emma Turner

Principal Emma Turner has been engaged by the National Disability Services (NDS) to create a series of six webinars promoting reliable record keeping practices.

The webinars cover the importance of reliable record keeping and obligations under the National Disability Insurance Scheme (NDIS) in a simple and easily accessible format for frontline staff and managers in the disability sector.

The topics covered by the series include:

  1. Why reliable record keeping practices are important?
  2. What are the characteristics of reliable record keeping?
  3. Tips and strategies to ensure reliability of record keeping
  4. Case Study – reliable recording of NDIS goals and changes in circumstances/needs
  5. Case Study – reliable record keeping for documenting risks, incidents and complaints
  6. Case Study – reliable record keeping for document refusal of care/supports

The series also includes resources such as Frequently Asked Questions and checklists available for download.

The webinar series is timely given the current Royal Commission into Violence Abuse Neglect and Exploitation of people with a disability and the importance record keeping protocols will play in not only responding to the Commission but also improving record keeping practices into the future.

With the upcoming review of the NDIS legislation and rules, it’s important to ensure that with the predicted strengthening of the record keeping requirements that workers are up to date with what the current standards require of them.

Russell Kennedy acknowledge the work of the NDS and the funding provided through the Victorian Government's Transition Support Package for this project.

You can access the webinar series here.

Further assistance

For more information regarding our work in the Disability sector, please click here.

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