Skip to main content
article thumbnail

Johanna Heaven

Senior Associate

Bachelor of Arts, Juris Doctor


  • Aged Care
  • Government
  • Coronial Inquests
  • Regulatory Compliance
  • Guardianship and Administration
  • Government Law

Johanna is a lawyer in aged care team who focuses on delivering quality and practical advice to her clients. She assists aged care providers in both Home and Community Care and residential care to comply with their responsibilities under the Aged Care Act 2024 and its Rules including the Aged Care Quality Standards as well as other relevant laws.

Johanna regularly assists aged care providers in responding to the Department of Health, Disability & Aged Care and Aged Care Quality and Safety Commission. She assists providers in managing resident/client complaints and guardianship issues, and delivers training to aged care boards, executives, facilities managers and staff. Johanna also assists with debt recovery for her aged care clients as well as drafting aged care agreements.

Experience

  • Advising clients on legal compliance, risk management and policy and procedure development
  • Providing advice to home care providers in relation to the pricing transparency changes
  • Drafting policies and procedures for providers and conducting policy reviews to ensure compliance with legislative frameworks
  • Advising aged care providers of their obligations under the Aged Care Act 1997
  • Assisting aged care providers in responding to the Aged Care Quality and Safety Commission
  • Representing clients in coronial inquests

Leadership

  • Member, Russell Kennedy Diversity and Inclusion Committee
  • Member, Russell Kennedy Pro Bono Committee
  • Member, Russell Kennedy Social Committee