Webinar replay: Russell Kennedy and Pride Living Webinar: How to successfully implement and manage Additional Services - 12 November 2020

Webinar Replay

Providers are increasingly looking for new ways increase and improve the service offering to residents to enhance their lives – one approach is through offering residents Additional Services.

While the benefits are significant there are risks and traps that must be avoided particularly with the ever-increasing scrutiny from the Aged Care Quality and Safety Commission. 

This webinar was brought to you by industry leaders from Russell Kennedy and Pride Living and provided a comprehensive overview of the opportunities, the compliance requirements and key learnings from the Bupa and Regis cases as they relate to Additional Services.

Our panel of experts included:

• Victor Harcourt, head of Russell Kennedy’s aged care team;
• Pride Living Managing Director Bruce Bailey, who facilitated the session;
• Pride Living’s Partner Finance and Operational Management, James Saunders; and
• Russell Kennedy aged care Principal Anita Courtney.

How we can help

For more information on anything covered in this webinar please contact Victor Harcourt, 03 9609 1693, and Anita Courtney, 03 8602 7211, of our Aged Care team.