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Emmy Bolton

Lawyer

Bachelor of Laws


P: +61 3 8637 9417

M:

E: ebolton@rk.com.au

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  • Aged Care
  • Freedom of Information
  • Privacy
  • Public Law
  • Regulatory Compliance
  • Statutory Interpretation
  • Guardianship and Administration

Emmy practises in the areas of regulatory compliance, governance, and risk management for organisations operating in the aged care, disability, and retirement living sectors.

Her practice is focused on advising aged care providers on their obligations under Commonwealth and State legislation, including the Aged Care Act 2024, its associated Rules, and the Financial and Prudential Standards, as well as NDIS laws, restrictive practices legislation, and guardianship / powers of attorney legislation.

She has a strong understanding of the practical application of regulatory obligations and regularly assists with sensitive and high-risk matters involving scrutiny from regulators and organisational governance. These matters include responding effectively to regulators, handling whistleblower disclosures, developing compliance frameworks, and regulators’ investigations.

Experience

  • Advising aged care and disability providers on regulatory compliance, governance obligations, and risk management, including under the Aged Care Act 2024, NDIS Act 2013, and associated Rules and Standards.
  • Assisting providers to understand and respond to regulatory change and its impact on service delivery, governance systems, and operational decision-making.
  • Reviewing, drafting, and implementing compliance frameworks, policies, and procedures, including in relation to Quality Standards, Financial and Prudential Standards and regulator guidance.
  • Advising on and supporting responses to regulatory investigations, information requests, notices, and other communications with the Aged Care Quality and Safety Commission, NDIS Commission, and other regulators.
  • Advising on whistleblower disclosures, including governance, confidentiality and non-victimisation obligations, and investigation processes under both the Aged Care Act 2024 and the Corporations Act 2001, and providing information and training sessions to both residents and staff.
  • Advising on regulatory issues intersecting with other legal frameworks, including privacy and protection of health and personal information, substitute decision-making, data sharing, and discrimination.
  • Supporting clients with resident-facing matters, including resident agreements, security of tenure, access to personal information, and complaints handling systems.